Requirement Analysis
At QHRM, we believe that understanding your organization’s unique requirements is the first step towards a successful customization. Our team of industry experts, including Business Analysts, will work closely with you in multiple meetings to create a comprehensive requirement matrix. With this foundation in place, the implementation process will be seamless.
Training Services
Ensure your team is fully equipped to use your QHRM system with our customized training services. Our expert trainers will guide them through all the features and functionalities, and provide training refreshers and module-wise videos for continuous learning. Let us help you achieve your HR management goals.
Support Ticket Services
At our company, we offer a time-bound Service Level Agreement (SLA) for all tickets raised by our clients via various channels, including email, phone calls, Viber, WhatsApp, and our ticketing system. Our dedicated client support team ensures that all tickets are resolved promptly based on their severity level, and we take proactive measures to ensure that your operations are never disrupted. You can rely on us to provide efficient and reliable support whenever you need it.
Payroll Period Special Services
As part of our payroll services, we offer specialized assistance to all of our clients during the payroll period. This includes support for managing overtime, penalties, and leave-related additions and subtractions. We also conduct a comprehensive check of the payroll components to ensure accuracy. In addition, we provide personalized one-on-one assistance for live payroll calculations. Our team is always available to provide the guidance and support you need to ensure a seamless and error-free payroll process.
At QHRM, we pride ourselves on providing amazing service that is tailored to the specific needs of each industry. Our clients can attest to the quality of our services, from requirement analysis and planning to data preparation and configuration. With our comprehensive training and support ticket services, we ensure that our clients are fully equipped to use our software and receive the best possible assistance. Plus, our payroll period special services go above and beyond to ensure that our clients’ needs are met efficiently and effectively. Choose QHRM for unparalleled service that will take your business to the next level.